How much, does buying “cheap” actually cost you ?
With our hire we aim to focus on the “Up-Time” of the crane to increase and maximise your daily, weekly, monthly utilisation / production time (whilst remaining commercially competitive). We do this with SLA’s (Service Level Agreements).
How much is a crane costing when it is broken down ? not only to your production but the “knock on” effects to the sub-contractors and other trades and of course, your programme ?
This means that we are not putting a tower crane on site and hiding behind the fact that we have delivered it and an “on you go” attitude – We have a very real interest in maximising the up time on the crane
Please see the examples below.
“Up-Time” and SLA’s
We do and can offer SLA’s for projects.
With tower cranes we look at “Up-Time” and for example we have a MSL (Minimum Service Level) of a percentage of working / up-time of the crane. Say, 98% and then we would have a TSL (Target Service Level) of 99%
This means that if we fall below the 98% up-time we would issue back you a “Service Credit” of an agreed amount. Should we maintain our agreed MSL and hit / exceed our agreed TSL we would expect the quoted and agreed rates / prices to be paid on time.
We understand that the industry standard up-time is circa 97% (being generous). So, what would this mean for a Telford Homes project ?